by Michael Reis, Vice President, Sales
Our company-wide commitment to creating “More in ‘24” extends beyond our clients, team and community. Our sales team is dedicated to creating more magic for our prospective payroll and human resources clients with a targeted sales strategy that involves understanding needs and providing tailored solutions.
If you’re considering partnering with Southland Data Processing, you can expect to receive responsive and unrivaled service from our team of payroll and HR pros. I invite you to read on for insight on why we are an ideal solution and the right choice for your organization.
We Take the Time to Understand Every Client’s Needs – From our very first interaction, we conduct thorough research and take a consultative approach to understand the specific payroll and HR needs of every prospective client. We identify pain points, inefficiencies, challenges, goals and use this intelligence to formulate solutions as well as additional questions to help identify other areas where we might improve operations, costs and processes.
Tailored Solutions – Our offerings address the specific needs of each client. Most needs don’t all fit in a bundled solution. So, you will only pay for what you need. We create a proposal and highlight how our solutions solve challenges and improve efficiency, as well as time and cost savings.
Demonstrations – Live demonstrations of our payroll and HR solutions help prospective clients visualize how our services work and experience the ease-of-use of our system. We take the time to show key features and prove we can get the job done. The demonstration will align with the goals and requirements of each prospective client.
Focus on Compliance and Security – Our commitment to compliance with regulations and data security assures all of our clients that our solutions adhere to industry best practices. We routinely take the time to review information on how our services help maintain compliance with changing regulations and the communications support as new mandates are introduced.
We Build Relationships at Every Level – We understand that establishing relationships with the payroll and HR team is every bit as important as key decision makers. We want to understand long-term goals and challenges to ensure solutions are designed accordingly. We regularly communicate and provide updates on industry trends, changes in regulations and service enhancements to every designated member of the team who is involved with the payroll and HR administration.
Education – Our educational and training content includes videos, blog posts, webinars, monthly newsletters, email updates and more. As a trusted payroll and HR partner, we understand that our clients rely on us to communicate important updates and provide ongoing insight to ensure compliance as well as proper payroll processing best practices. Our goal is to make sure you are optimizing the services you have available.
Feedback and Continuous Improvement – We regularly seek feedback from our clients. We use this feedback to make improvements, enhance services and ensure our responsiveness to client needs. If there is an issue, this platform allows us the opportunity to be proactive and problem-solve as necessary.
Leverage Technology – Our company-wide commitment to leveraging technology advances helps ensure a smooth and seamless implementations process…and beyond. Our ability to integrate multiple platforms and improve ancillary services such as automated timekeeping, access to earned wages, and benefits administration enhances the overall onboarding experience, and throughout the relationship.
Competitive Advantage – Our pricing strategy is competitive and transparent. We clearly outline the value of our relationship as well as additional comprehensive solutions to ensure the maximum benefit of our partnership is achieved.
Client Service – Our payroll and HR pros answer the phone. No voicemail. No series of automated prompts. We understand that when our clients are calling us it’s because there is an important issue at hand. Our commitment to providing responsive, friendly and accessible service is at the forefront of our priorities. From the very first meeting, every interaction with our team demonstrates our unwavering commitment to unrivaled service.
Adaptability – Lastly, business needs evolve and grow. Our commitment includes scalability and a desire to work with each and every client as objectives and needs change. We build long-term relationships and reach-out periodically to ensure we’re doing our job.
Meeting the unique needs of each client with personalization, developing a deep understanding of business needs, providing customer service that exceeds expectations and adapting along the way is how we create magic at every opportunity.
If you’re already our client, I invite you to reach out to us anytime. We’re always happy to provide a thorough assessment of your existing payroll and HR program to determine any opportunity to create new efficiencies, improve processes or save costs.
If you’re considering partnering with Southland Data Processing, I invite you to meet with us. You’ll experience everything I have mentioned in this article and enjoy working with a professional team who truly strives to provide the very best outcome and solutions. Also keep in mind that we will answer any payroll and HR question, even if you’re not our client yet. We make this commitment to our business community to serve as an expert resource, and the accessible provider dedicated to being an industry leader.
As an experienced payroll partner, Southland Data Processing also offers support to help keep payroll processing organized, compliant and accurate. Clients can expect to have access to a variety of resources, training and educational webinars to stay current with the latest news and information.
Our payroll professionals assist our clients with payroll, workforce management, benefits administration, and human resources needs. To get started or learn more about these solutions, simply contact us today.
We also invite you to meet with us today for a complimentary HR consultation and to learn how we can support objectives, overcome challenges, and address issues quickly and accurately.
For more information about our payroll services, please contact our payroll professionals at 909.946.2032. Or, click here and Let’s Talk!
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*Southland Data Processing, Inc. (“SDP”) is not a law firm. This article is intended for informational purposes only and should not be relied upon in reaching a conclusion in a particular area of law. Applicability of the legal principles discussed may differ substantially in individual situations. Receipt of this or any other SDP materials does not create an attorney-client relationship. SDP is not responsible for any inadvertent errors that may occur in the publishing process.