A digital workplace is the name given to today’s virtual, modern version of a traditional workspace. With the digital workplace, physical office boundaries are irrelevant as employees can work anywhere an internet connection is available. Digital workplaces promote remote work and flexible work arrangements with seamless communications and collaboration among team members regardless of their physical locations.
The digital workplace experience uses digital tools, technologies, and platforms to enable and enhance productivity, collaboration, communication, and information management within an organization. Various digital technologies, such as cloud computing, enable employees with the ability to work from anywhere, on any device, and at any time. This may include a home office, a co-working environment, or while traveling, to name only a few examples.
Benefits of the digital workplace include:
- Increased flexibility resulting in heightened employee experience.
- Strengthened employee retention.
- Company culture enhancement through work-life balance promotion.
- Improved talent recruitment reach – go beyond physical proximity to the office location.
- Improved productivity, efficiency and performance.
- Reduced operational costs contributing to increased revenue.
Implementing and managing a digital workplace requires planning and investment. Collaboration tools and cloud computing are essential to the success of any digital workplace.
Collaboration tools include messaging platforms, video conferencing tools and document sharing platforms to facilitate real-time collaboration and communication among team members. Management systems and Intranets are also essential to store, organize and access information easily.
Cloud computing and cloud-based services provide employees with access to files, applications and data from any device with an internet connection. This promotes flexibility and simplifies data storage management. It also enables employees to work on the go and access resources from a smartphone or tablet.
To get started on designing and implementing a digital workplace, it is important to develop a strategic project plan for implementation, communications to prepare for company culture adaptation, and internal policies and procedures to manage expectations. The implementation strategy should include defining goals and objectives, an assessment of the current work environment, and evaluation of appropriate tools and technologies to identify what platforms and software will be needed to support the initiative. It is not a one-time project. Ongoing governance, policy reviews and updates will be required to effectively manage the investment, efficiency, security and continued viability of the digital workplace structure. It is an evolving process that requires continual adaptability to stay current with technology advancements and changing business needs.
The objective of a digital workplace is to empower employees by leveraging digital technologies to ultimately drive positive business outcomes. In doing so, organizations create a more flexible, connected and productive work environment. Overall, implementing a digital workplace now prepares your organization for the future of work. It positions the organization as modern, forward-thinking and capable of leveraging technology to drive success in an increasingly digital world.
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*Southland Data Processing, Inc. (“SDP”) is not a law firm. This article is intended for informational purposes only and should not be relied upon in reaching a conclusion in a particular area of law. Applicability of the legal principles discussed may differ substantially in individual situations. Receipt of this or any other SDP materials does not create an attorney-client relationship. SDP is not responsible for any inadvertent errors that may occur in the publishing process.